By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

Unlike traditional consumption scenarios, which were largely seen as simple physical spaces for the exchange of goods, today's "new consumption scenarios" are far more dynamic and diversified. They ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

DUBAI, 11th December, 2025 (WAM) -- The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence (AI) applications into its Call Centre ...

Don't panic! Yet ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, offering omnichannel support, and rewarding loyalty.

“The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.”—\xa0John Mayer and Peter SaloveyI am sure the ...

Currently, China's humanoid robot industry is experiencing explosive growth, driven by both policy support and technological advancement. According to the "Humanoid Robot Industry Research Report" ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

Dyna.Ai outlines how its agentic AI supports financial institutions moving from pilot projects to autonomous efficiency.

Quad Advisory explores how Artificial Intelligence is reshaping personalization and revenue optimization for airlines ...

MELBOURNE, Australia, Nov ...