24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

SAN FRANCISCO--(BUSINESS WIRE)--Clerk Chat, the next-generation customer experience platform, today announced a groundbreaking launch with Google, Verizon, T-Mobile and AT&T to deliver the interactive ...

NEW YORK (WABC) -- It appears most Verizon customers once again have phone and internet service after overnight service disruptions. The apparent outage was widespread with customers from New York ...

Many Verizon customers can’t hear you now. There appears to be a widespread outage of Verizon cell phone service, according to DownDetector, an online site that monitors websites and services. What ...

SAN FRANCISCO — Verizon's service has been fully restored following a widespread outage on Saturday that left many customers' phones in "SOS mode." "Service for current customers has been fully ...

Verizon has restored its cellular service after more than 100,000 people filed online reports of issues with the company's cell network that started Monday morning. Service was out most of the work ...

This landmark implementation with Google and the big 3 communication carriers transforms traditional transactional, SMS announcements into an interactive, AI-powered conversation where consumers can: ...