The disciplines of user experience (UX) design and marketing often operate in different parts of a company — yet their missions converge more than many realize. UX is about how a product feels to use; ...

Digital Silk, an award-winning digital agency focused on creating brand strategies, custom websites and digital marketing campaigns, has published a new article analyzing some of the most frequently ...

Consider this: Companies lose $62 billion every year due to poor customer service. NewVoiceMedia, the contact center vendor on whose research this figure is based, theorizes that great customer ...

If you have ever sat through the credits roll of a truly great movie, you know it’s never just one thing that makes it memorable – there are literally legions of people, skills, and departments that ...

"User experience" was once a term that primarily applied to product design teams on the verge of creating the next hot app. But today, UX is beginning to influence all aspects of business development, ...

Web design used to be about looking sharp. Today, it's a strategic lever. In an AI-powered, user-experience-driven business world, UX now plays a direct role in how your brand is perceived, how leads ...

The mobile user experience (UX) paradigm is undergoing a radical transformation, propelled by evolving privacy standards, the escalating influence of content creators, the intricacies of social media ...

Healthcare and pharma are regulated industries, causing many marketers to feel hamstrung by legal limitations, but if you focus on user experience, content marketing success is within your reach.

Sam Gowing is a content writer at Fifty Five and Five, a digital marketing agency in London that help technology companies to communicate more effectively, reach new audiences and drive leads The ...

Sitting in a corner, wondering where you went wrong with your recent marketing Campaign? You crunched all the number and did all the research but still the performance isn’t like you hoped it would be ...