Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...

Ofgem, Britain's independent energy regulator, has launched an investigation into whether Scottish Power breached rules around obligations to install smart meters for domestic consumers in 2019. Under ...

Energy bills will rise by up to £1,755 a year from next week, with over 22 million Brits affected. Most households will see gas and electricity costs increase by at least £35 from Wednesday, October 1 ...

Energy websites appeared to falter today as customers rushed to submit meter readings before Friday’s price jump. The issues – which appeared to be an industry-wide problem – came as experts urged ...

LONDON, March 27 (Reuters) - More than 94,000 prepayment meters were installed in homes in Britain using warrants and without customer consent in 2022, the government said on Monday, adding that ...