BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced RingCentral AIR Pro™ (AI Representative), a voice-first, ...

The industry has been focused on models, agents, and automation frameworks. But the foundational data layer that makes agentic AI actually work has largely been ignored. RingCentral is placing voice ...

Here’s a question I think worth pondering for customer experience (CX) leaders developing their artificial intelligence (AI) strategies and technology roadmaps: Is agent assist a permanent fixture of ...

AI agents that reason and execute multi-step actions autonomously AIR Pro can recognize intent, authenticate customers, and execute multi-step actions autonomously. With real-time multilingual ...