Smart designers don’t manage client behavior—they shape client identity. Most clients don’t walk into your studio acting like dream clients. They’re unsure, anxious, maybe a little too hands-on—or ...

A transatlantic survey commissioned by Definely finds lingering uncertainty about how artificial intelligence will impact firm-client relations, as well as notable differences between the U.K. and ...

The pressure of a fast-paced and increasingly competitive world has changed the definition of a good client, in the eyes of their agencies. Whereas 10 years ago agencies wanted better partnership, ...

Managing change and generating results are two useful strategies for developing and maintaining a comprehensive, successful benefits program. As a consultant, deciding which strategy will produce the ...

Goals are the backbone of good financial planning, which is why we so often talk about helping clients make the most of them. Identifying SMART goals (that is, goals that are specific, measurable, ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Construction Administration presents its fair share of challenges in the architectural industry, from managing clients' change of heart in the midst of construction to dealing with contractors that ...